Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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I had a great refinance experience especially with the guidance and help of Marcel. After hearing news of rates getting lower and lower and with the suggestions by others to refi I decided to do it! Going into it I was stressed because I didn't want to look forward to the plenty of paperwork and potential high fees. At first I dealt with online lenders directly but the swarm of calls I received when inquiring turned me off and some of the lenders I talked to didn't respond quickly when they promised. So I decided to look for a broker to have a more streamlined approach. So I found Marcel on Google and contacted him based on the reviews. He is as what the reviews say, 5 stars! Very professional, friendly, and responsive. Whenever I had a question he would respond in timely fashion and he would provide the information I was looking for. The presentation of the documents was very clean and would get updates about the process throughout. Eventually after an exhaustive exploration with Marcel at all my options and getting a lucky favorable market outcome (2020-2021 conventional mortgage increase) I got the deal I was looking for in refinancing! I would say Marcel really made this experience a less stressful one and smooth process. I would definitely recommend to others and strongly vouch for his 5 star reviews!!!
My husband and I worked with Marcel at Complete Realty & Mortgage to purchase our first home. As first time buyers we had a lot of questions and not too much knowledge about the mortgage process. As our mortgage broker, Marcel was very patient and thorough with answering all of our questions and walking through the process. He was very professional and easy to work with. The application process was straightforward and quick!
A few days after we started the home search we decided to change our search parameters and Marcel was accommodating to the change despite the distance.
During escrow, Marcel was prompt and communicative in getting everything processed. He came up with solutions and suggestions whenever we were unsure of what would happen next. We closed quickly and on time, and Marcel was supportive every step of the way.
It is clear that Marcel knows the market very well and is experienced in his line of work. Highly recommend reaching out to him if you are buying, selling, refinancing, etc!
I recently worked with Marcel Calderon for my mortgage refinance loan. He was recommended to me by my sister. From the beginning he has shown exemplary professionalism in handling my refinance loan. He was straight forward and very helpful in explaining the process from start to finish. I set a goal for my refinance rates, and he helps me reached it in less than two weeks. Marcel is a pure professional and was very responsive throughout the process. I will definitely be recommending him to others in the future.
This is the second time we have worked with Marcel Calderon with refinancing our house. He was referred to me by a friend two years ago. It was our first time refinancing so my husband and I were nervous and had a lot of questions. Marcel was patient throughout the process and explained things thoroughly to us. With his help, we were able to refinance our house and changed our ARM to a fixed loan, which allowed us to stay in our current home.
With mortgage interest rates dropping lower, Marcel called us about three months ago and offered to help us refinance our home loan to a lower rate. With his independent mortgage brokerage and our history with him, refinancing this time was easier with less paperwork. He kept us informed and updated with changes with our loan process. Being detailed as I am, I probably drove him crazy with all of our questions, but Marcel was professional and responsive with communicating with us through texts or emails, even at night and weekends. Marcel is knowledgeable about the market. He guided and worked with us to get the best, lowest rate for our home loan, thus saving us money, which is very helpful especially during this time of economic instability with the pandemic.
Before Marcel, we tried to refinance with other mortgage brokers in the past but in our experience, the others we encountered did not have the patience nor the willingness to work with us extensively. Marcel was kind, patient and professional that we felt ease working with him throughout the whole loan process. He helped us in numerous ways to achieve our goal. We are very appreciative of everything that Marcel has helped us with our home loan mortgages both times. We highly recommend him to anyone needing home loan assistance.
Marcel did a very awesome job. He helped us sell our homes and met our expectations. Very nice person too.
Really appreciated Marcel’s help in selling a property which would have been difficult but with his professionalism, efficiency, and knowledge made it a smooth transaction instead. Most importantly, he skillfully managed the escrow into a quick sale. I would highly recommend him for any Real Estate services.
Thank you very much again for everything, Marcel. Wishing you the very best!
Complete Realty and Mortgage was referred to us by Excellent Realty Group. Marcel Calderon was our acting agent. His performance and service style is synonymous with the company name. From listing, staging, contract seller negotiations, clean up and, final title company signing, Mr. Calderon made this experience and technical process absolutely smooth and seamless. He took the time to advise me what to look for when signing. Electronically signing is very fast pace and without his assistance I would have been blind and vulnerable to surprises I would not have expected. If I had more property then I definitely would enlist his services again. His dedication in ensuring seller satisfaction speaks volumes alone. Mr. Calderon has earned my trust and I am thankful to Excellent Realty Group for recommending a company well rounded and experienced. God Bless Complete Realty & Mortgage for services rendered and redeemed.
Our Family can not Say anything more then THANK You Marcel, you went Beyond for our family ! We now OUR ( which means the world to Us) A Home !! Thanks You Again
The Ragland Family
Marcel is very honest genuine person helping us find our wonderful home.
We are thankful and wish to refer him to our dear and near folks hunting for new home
Thanks again
Marcel was absolutely amazing! He came highly recommended by my parents… He helped us with the purchase of our 2nd home and back to the Bay Area! He is very good at following up, being patient, and sealing the deal… thank you again for all your help Marcel with Complete Realty & Mortgage.